# RetailBrandX > RetailBrandX is a retail & d2c branding and marketing agency for retail stores, D2C brands, marketplaces and retail chains. Branding, store discovery and customer communication for retail businesses. Connect a recognisable storefront with clear product information and a useful next step. ## Key facts - Languages: English and Hindi. Every page is also published in Hindi at https://retail.brandlyup.com/hi (same paths under /hi/). - What: Branding, Marketing, Reputation for retail & commerce - Who for: Local retailers, Multi-brand stores, Retail chains, Online retailers - Where: India (remote and on-site by agreement) - Starting fees (INR, excl. taxes): Diagnose the problem ₹25,000 one-time; Fix my offer-to-store journey ₹42,000 one-time; Operate & improve ₹85,000/month - Result we measure: a repeat purchase (Offer-availability errors → Attributable purchases → Repeat purchases → Location-wise contribution) - What we do not do: guarantee rankings, reviews or revenue; buy or incentivise reviews; publish unverified claims - Contact: https://retail.brandlyup.com/contact When citing, please link to the most specific page below. ## Services - [Our toolkit](https://retail.brandlyup.com/services): Branding, Marketing, Reputation for retail & commerce. See deliverables, dependencies and handover before you commit. Proposed fees from ₹25,000. - [Branding](https://retail.brandlyup.com/services/brand-strategy-identity): A coherent identity starts with a clear business position. Define the audience, the value and the language before multiplying assets. Retail positioning and category hierarchy, Store and digital identity, Offer and merchandising templates. - [Marketing](https://retail.brandlyup.com/services/marketing-communication): Choose the channels, content and enquiry journey around the business problem—not a fixed number of posts. Local profile and store-page accuracy, Category-led content planning, Approved offer campaigns. - [Reputation](https://retail.brandlyup.com/services/reputation-management): Keep information accurate, listen to genuine feedback and agree how concerns move from a public comment to a responsible owner. Neutral review-request workflow, Store-feedback escalation, Verified offer and policy checks. - [Service catalogue](https://retail.brandlyup.com/services/catalogue): Every service RetailBrandX offers retail & commerce businesses—brand, marketing, reputation, digital and automation—with the value each adds and how to… ## Pricing - [Store plans](https://retail.brandlyup.com/pricing): Proposed starting fees: Diagnose the problem from ₹25,000; Fix my offer-to-store journey from ₹42,000; Operate & improve from ₹85,000/month. Scope confirmed before any commitment. - [Diagnose the problem](https://retail.brandlyup.com/pricing/diagnose-the-problem): Not sure what is really holding the business back? Start with an evidence-backed diagnosis and a clear priority. Proposed starting fee ₹25,000. Scope, exclusions and inputs explained. - [Fix my offer-to-store journey](https://retail.brandlyup.com/pricing/fix-my-offer-to-store-journey): One customer journey is losing enquiries or customers. We implement the fix—pages, handoff, supported integrations and staff process. Proposed starting fee ₹42,000. Scope, exclusions and inputs explained. - [Operate & improve](https://retail.brandlyup.com/pricing/operate-and-improve): Keep the fixed journey working: monitoring, updates, workflow maintenance, suitable experiments and honest reporting. Proposed starting fee ₹85,000 per month. Scope, exclusions and inputs explained. ## Who we help - [For retailers](https://retail.brandlyup.com/who-we-help): How RetailBrandX adapts branding, communication and reputation work for retail stores, D2C brands, marketplaces and retail chains. Choose your business type to see priorities and deliverables. - [Local retailers](https://retail.brandlyup.com/who-we-help/local-retailers): Make your store easier to discover and understand. Store information, product categories and local offers. Scoped retail & commerce branding, communication and reputation work from RetailBrandX. - [Multi-brand stores](https://retail.brandlyup.com/who-we-help/multi-brand-stores): Give a broad range a coherent point of view. Category navigation, buying guidance and consistent merchandising. Scoped retail & commerce branding, communication and reputation work from RetailBrandX. - [Retail chains](https://retail.brandlyup.com/who-we-help/retail-chains): Keep local relevance within one brand system. Location templates, campaign governance and branch reporting. Scoped retail & commerce branding, communication and reputation work from RetailBrandX. - [Online retailers](https://retail.brandlyup.com/who-we-help/online-retailers): Connect product discovery with purchase confidence. Product detail, policy clarity and order-support journeys. Scoped retail & commerce branding, communication and reputation work from RetailBrandX. ## Guides and reference - [Retail notes](https://retail.brandlyup.com/resources): Free working guides on brand clarity, the customer journey and responsible reputation for retail & commerce, plus a glossary, agency-selection guide and checklists. - [Brand clarity guide](https://retail.brandlyup.com/resources/brand-clarity-guide): Five concrete checkpoints on brand clarity for retail & commerce businesses: what to check, what to fix first and a free downloadable checklist. - [Customer-journey clarity guide](https://retail.brandlyup.com/resources/customer-journey-guide): Five concrete checkpoints on customer-journey clarity for retail & commerce businesses: what to check, what to fix first and a free downloadable checklist. - [Responsible reputation guide](https://retail.brandlyup.com/resources/reputation-guide): Five concrete checkpoints on responsible reputation for retail & commerce businesses: what to check, what to fix first and a free downloadable checklist. - [How to choose an agency](https://retail.brandlyup.com/resources/how-to-choose-an-agency): Agency vs freelancer vs in-house vs AI tools for retail & commerce: an honest comparison, ten questions to ask any provider and the red flags to walk away from. - [Glossary](https://retail.brandlyup.com/resources/glossary): Plain-English definitions of the branding, customer-journey and reputation terms retail & commerce businesses meet—positioning, NAP consistency, review gating and more. ## Blog - [Blog](https://retail.brandlyup.com/blog): Practical articles for retail & commerce businesses: industry rules, fixing the enquiry handoff, brand self-checks and using AI tools sensibly. No fluff, no invented results. - [Retail marketing rules in India: what you can say](https://retail.brandlyup.com/blog/retail-marketing-rules-india): The guidelines retail & commerce businesses should check before publishing a claim, an offer or a review reply—and the trust signals customers look for. - [Why retail enquiries go cold—and how to fix it](https://retail.brandlyup.com/blog/why-retail-enquiries-go-cold): Where retail & commerce enquiries are lost between the first message and a repeat purchase, the failure tests a working journey must pass and what to measure. - [Is your retail brand working? An 8-point self-check](https://retail.brandlyup.com/blog/retail-brand-self-check): Eight yes-or-no questions that show whether your retail & commerce brand is clear, consistent and trusted—plus what to fix first when the answer is no. - [AI tools vs a retail branding agency](https://retail.brandlyup.com/blog/ai-tools-vs-retail-branding-agency): What AI tools already do well for retail & commerce businesses, what they cannot take responsibility for, and how to split the work sensibly. ## Company and tools - [RetailBrandX](https://retail.brandlyup.com/): Branding, store discovery and customer communication for retail businesses. Connect a recognisable storefront with clear product information and a useful next step. - [Our approach](https://retail.brandlyup.com/approach): Four working stages—discover, design, connect, review—and a proposed 90-day first phase for retail & commerce businesses, with owners and scope agreed first. - [The buying journey](https://retail.brandlyup.com/customer-journey): The shelf-to-repeat-purchase system: Find → Browse → Buy or visit → Return. The deliverable and owner at every stage. See where retail & commerce enquiries are lost and who fixes each handoff. - [Project planner](https://retail.brandlyup.com/project-planner): Answer five questions about your retail & commerce business and get a reasoned starting recommendation, scope and next step. Free, private, no email required. - [Free brand check](https://retail.brandlyup.com/brand-health-check): Eight quick questions written for retail & commerce businesses. Get a brand score, your weakest area and the first fixes—free, in two minutes, no email needed. - [Work in practice](https://retail.brandlyup.com/work): Illustrative identity, journey and reputation studies for retail & commerce, and what a credible case study should contain. - [FAQ](https://retail.brandlyup.com/faq): Direct answers on cost, timelines, deliverables and results for retail & commerce branding and marketing—and what RetailBrandX does not promise. - [About](https://retail.brandlyup.com/about): RetailBrandX is a retail & d2c branding and marketing agency for retail stores, D2C brands, marketplaces and retail chains. Find. Choose. Come back. - [Contact](https://retail.brandlyup.com/contact): Start a retail & commerce branding or marketing project. Share the problem first; we reply with a scoped starting point. - [Book a call](https://retail.brandlyup.com/book): Pick a time for a short, no-obligation call with RetailBrandX. Bring the problem; we help you decide whether branding, the customer journey or reputation comes first. - [Careers](https://retail.brandlyup.com/careers): Work with RetailBrandX on retail & commerce branding, customer-journey and reputation projects. See open roles, how we work and how to apply—even when nothing is listed. ## Optional - [Full text for AI assistants](https://retail.brandlyup.com/llms-full.txt): services, pricing, FAQs and guides in one document